MMO Maid
Privacy Dashboard

Terms of Service

Last updated: March 17, 2026

These Terms govern your use of MMO Maid, a multi-tenant Discord bot management platform. By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

  • You must be at least 13 years old (or the minimum age required by Discord in your country)
  • You must have a valid Discord account in good standing
  • If acting on behalf of an organization, you represent that you have authority to bind it to these Terms

2. Description of Service

MMO Maid provides:

  • A Discord bot with built-in plugins (analytics, voice channels, moderation, group finder, tickets, beacon events)
  • A web dashboard for managing servers, plugins, roles, and bot configuration
  • A marketplace for third-party community-developed plugins
  • Optional BYO (Bring Your Own) bot token support for custom bot identities
  • Premium features via paid subscriptions

3. Account & Access

3.1 Discord OAuth

You log in via Discord OAuth2. We do not create separate accounts or store passwords.

3.2 Server Permissions

You may only manage servers where you have Manage Server or Administrator permissions. The Service enforces role-based access (owner, manager, viewer) per server.

3.3 Your Responsibilities

  • You are responsible for all activity under your account
  • Do not share server access with unauthorized individuals
  • Keep your Discord account secure — if compromised, contact Discord and notify us

4. Acceptable Use

You agree not to:

  • Violate Discord's Terms of Service or Community Guidelines
  • Distribute malware, spam, or malicious content through plugins or commands
  • Bypass rate limits, quotas, API restrictions, or sandbox security
  • Harvest or scrape data from other users or servers without consent
  • Harass, stalk, threaten, or abuse other users
  • Reverse-engineer or decompile the Service (except as permitted by law)
  • Use automated tools to interact with the dashboard without authorization
  • Impersonate staff, other users, or Discord officials
  • Use the Service for illegal activity

5. Marketplace Plugins

5.1 Plugin Safety

Third-party plugins run in sandboxed Docker containers with no network access, read-only filesystems, strict CPU/memory limits, and unprivileged execution.

5.2 Plugin Review

All plugins are reviewed before publication. We do not guarantee plugins are free from bugs or unintended behavior. Developers are responsible for their code.

5.3 Developer Obligations

  • No malicious code, backdoors, or deceptive functionality
  • Accurately describe capabilities and required permissions
  • Respond to security reports and update plugins when needed
  • Do not collect user data beyond stated functionality
  • Comply with all applicable laws and Discord's Terms

6. BYO Bot Tokens

  • You are responsible for the security of your bot token
  • Tokens are encrypted at rest using AES-256
  • Your bot must comply with Discord's developer policies
  • We may revoke BYO access for violations
  • If compromised, regenerate your token in the Discord Developer Portal immediately

7. Payments & Billing

7.1 Subscriptions

Premium features are available via monthly or yearly subscriptions through Stripe. Subscriptions auto-renew unless cancelled.

7.2 Cancellation

Cancel anytime from the dashboard — access continues until the current period ends. Price changes communicated 30 days in advance.

7.3 Refunds

Handled case-by-case. Contact support@mmomaid.com within 14 days of purchase.

7.4 Free Tier

The shared bot with core plugins is free. Free users are subject to the same Terms.

8. Intellectual Property

8.1 Our Content

The Service, its design, code, branding, and built-in plugins are owned by MMO Maid and protected by copyright.

8.2 Your Content

You retain ownership of content you create (configurations, settings). You grant us a limited license to store and process it for the Service.

8.3 Plugin Developer Content

You retain ownership of plugin code. You grant us a license to host, distribute, and run it in our sandbox. Existing installations may continue after removal from the marketplace.

9. Privacy

Your use is also governed by our Privacy Policy, which describes data collection, use, and protection.

10. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, including merchantability, fitness for purpose, or non-infringement. We do not guarantee uninterrupted availability. Discord outages or policy changes may affect the Service.

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, loss of profits or data, or any amount exceeding fees paid in the 12 months preceding a claim.

12. Indemnification

You agree to indemnify us from claims arising from your use of the Service, violation of these Terms, violation of third-party rights, or plugins you publish.

13. Termination

13.1 By You

Stop using the Service anytime. For full deletion, email privacy@mmomaid.com.

13.2 By Us

We may suspend or terminate access for Terms violations, Discord policy violations, platform security threats, or unpaid premium services. We will provide notice where possible.

13.3 Effect

Subscriptions stop renewing. Configurations may be deleted after 30 days. Marketplace plugins remain unless you request removal. Liability and IP sections survive termination.

14. Governing Law

These Terms are governed by US law. Disputes will be resolved through informal resolution first (30 days), then binding arbitration. You waive class-action participation.

15. Changes

We may modify these Terms with 14 days notice for material changes. Continued use after changes constitutes acceptance.

16. Miscellaneous

  • Severability: Unenforceable provisions don't affect the rest
  • Entire agreement: These Terms + Privacy Policy are the complete agreement
  • No waiver: Failure to enforce a provision isn't a waiver
  • Assignment: We may assign rights in a merger/acquisition; you may not

17. Contact

  • Support: support@mmomaid.com
  • Privacy: privacy@mmomaid.com
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